ROMI-REV-010
Complaint Recovery Flow
A complaint recovery flow that routes unhappy customers towards private support so the business can respond quickly.
From €229 incl. VAT
Overview
This service helps businesses collect, manage and respond to reviews with a clear customer journey and practical reputation tools.
It is designed to reduce missed review opportunities, improve trust signals and support stronger local visibility over time.
Perfect For
- Restaurants
- Hotels
- Clinics
- Salons
- Retail shops
- Gyms
- Boat charters
- Professional services
Benefits
- Collect more Google reviews
- Make reviewing easier for customers
- Build trust online
- Improve local reputation
- Reduce missed review opportunities
- Support repeat business
- Create a simple upgrade path
- Low monthly entry price
What is Included
- Hosted review landing page
- QR/NFC ready flow
- Google review button
- Mobile-first layout
- Basic branding
- Private feedback option
- Upgrade path to AI replies
- Simple reporting structure
- RoMi support
- Clear public pricing
Optional Extras
AI Replies
Support faster, consistent and professional replies.
Google Business
Connect review activity with stronger local visibility.
NFC & QR Tools
Make review requests easier in-store or on location.
Reporting
Track review activity and identify improvement opportunities.
Frequently Asked Questions
Is VAT included?
Yes. Prices shown include VAT at 18%.
Can the price change?
Yes. The listed price is a starting price and may change depending on complexity, content, integrations and client requirements.
Can the client upgrade later?
Yes. Each RoMi service is designed to start small and grow with additional services.
Is it mobile friendly?
Yes. RoMi catalogue pages and client-facing solutions are planned with mobile and viewport responsiveness in mind.
RoMi Recommends
Recommended related services: Google Business Optimisation, Local SEO, Website Care, Professional Website, AI Review Replies.